Frequently Asked Questions

•Where should I buy engagement rings in Toronto?

In Toronto, you'll find numerous workshops and jewelry stores offering
custom engagement rings. When deciding between ready-made or custom
pieces, it's crucial to note that ready-made jewelry, often
mass-produced, may not match the quality of custom-made designs. While
many jewelry stores claim superiority, at our workshop, we prove our
commitment to quality in every ring we craft. We suggest choosing a
local workshop for custom designs to avoid middlemen markups. Prioritize
reviewing warranty policies for post-purchase protection. By
considering these factors, you can confidently select the ideal place to
purchase your engagement ring.

• Why should I purchase an engagement ring from Rings by Love?

• How much does an engagement ring cost?

• What should I watch out for when buying an engagement ring?

• What kind of warranty do you offer?

Our products include a lifetime warranty against manufacturing defects. If any issues arise, we will repair or replace the item at no extra charge. Please be aware that this warranty does not cover accidental damage or normal wear from daily use.

• What is your return policy?

You can enjoy free returns within 14 days for all products available for direct purchase on our website. Just make sure the items are in unused condition and in their original packaging.

• Do you provide after-sales support or aftercare?

Every ring comes with a one-year aftercare package, including complimentary resizing and comprehensive cleaning, polishing, and refinishing. Feel free to bring or send your ring within the first year for resizing or restoration to maintain its pristine appearance.

• How long does production and shipping take?

Each item is made to order. You can expect to receive your order within a time-frame of two to six weeks. All items are shipped tracked and insured. Free shipping to Canada and United States. Please inquire for international rates.

If you have a specific delivery deadline in mind, please contact us in advance to discuss the possibility of accommodating your request.

• Where is your jewelry made?

All of our rings and jewelry are handmade in Toronto, Canada, from start to finish.

• Do you create custom jewelry?

We specialize in crafting bespoke pieces tailored to your vision. Contact us by phone or email for a complimentary quote and estimate on a custom engagement ring.

While we strive to fulfill all creative requests, if a design is beyond our expertise, we will inform you respectfully that we are unable to complete the desired design request.

• How long will it take to finish my custom engagement ring?

• Do you require a deposit for custom rings?

• Do you provide free estimates?

If you're considering one of our designs with a lab diamond, genuine diamond, or any other stone, please don't hesitate to reach out for more options and a free estimate.

• Can I make changes to my order after placing it?

• Can I provide my own diamond?

Yes. If you have a diamond with sentimental value or one purchased separately, we can craft a custom design for your stone. Contact us to discuss creating a ring tailored to your diamond.

• What happens during a free consultation?

• Do you offer jewelry repair services?

A variety of professional jewelry repair and appraisal services are provided. Same day delivery offered for certain services. Detailed description and images needed for a complimentary quote and estimated completion time. All repairs include a one-year workmanship warranty.

• What is the difference between mined and lab diamonds?

• How long is my quote valid for?