To inquire about creating a custom engagement ring, email us at custom@ringsbylove.com with your design ideas, pictures, and any specific requirements. In the event your request falls outside our expertise we will inform you promptly. Should we be able to accommodate your custom design request, we will provide a free quote on the cost and any associated design fees, and outline the next steps if you wish to proceed.

To inquire about our repair or restoration services, please email us at repairs@ringsbylove.com or reach out via text for a free quote. When requesting a quote, please include detailed pictures of the item, the metal type, and a description of the work required (e.g., resizing, stone replacement, cleaning and polishing) This will help us provide a more accurate estimate. We will respond to your request within 24 hours with an approximate cost and timeline.

To inquire about an appraisal report please email us at appraisals@ringsbylove.com to schedule an appointment or reach out via text with any questions. We provide reports for all types of jewelry, this service includes authentication and valuation, useful for insurance and warranty. We also offer same-day reports and discounted rates for local businesses and organisations for recurring high volume order fulfillment.